Privacy Policy
Last updated: 15 November 2025
AfOxCam Guide ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the AfOxCam Guide mobile application ("the App").
By using the App, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
A. Information You Provide to Us
When you create an account or use certain features, we may collect:
- Full name
- Email address
- University affiliation (for example, college, course, or graduation year)
- Profile photo (for identification and community features)
- Interests and preferences (optional)
- Items you upload for the swap & share marketplace (including images and descriptions)
- Messages or interactions within the app’s community features
B. Automatically Collected Information
We may collect certain technical information when you use the App, such as:
- Device type and operating system
- App version
- General location (for example, city-level only, not precise GPS)
- Device identifiers used by the platform provider (for login, analytics, and security)
We do not collect precise location, financial information, or sensitive personal data (such as race, religion, or health information).
2. How We Use Your Information
We use your information to:
- Create and manage your user account
- Match you with other students or alumni (for example, based on university, course, or interests)
- Allow you to upload and share items in the marketplace
- Help you find services such as hair stylists, churches, restaurants, and student resources
- Improve user experience and app functionality
- Communicate updates, support, or important notices
- Ensure community safety and prevent misuse
We do not use your personal data for advertising or profiling.
3. How Your Data Is Stored
Your data is securely stored using your app platform’s encrypted cloud servers. Images and profile photos are stored through the same secure storage system. Access is restricted to authorised personnel only for support and maintenance purposes.
4. Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share limited information only in these cases:
- Service Providers: for example, the app platform provider for database hosting, authentication, and system logs.
- Legal Requirements: if required by law, regulation, or court order.
- Safety and Misuse Prevention: to investigate fraud, harmful behaviour, or security incidents.
5. Your Rights and Choices
You have full control over your data. You may:
- Update your profile information
- Delete your data at any time
- Request a copy of your data
- Request that your account be deleted
To exercise any of these rights, please email hello@afoxcamguide.com.
When your account is deleted, your personal data (such as your name, email, profile photo, posts, and uploads) will be removed from our active systems.
6. Children’s Privacy
AfOxCam Guide is not intended for children under 13. We do not knowingly collect data from users under 13. If we become aware that data from a child under 13 has been collected, we will delete it as soon as possible.
7. Data Retention
We retain your information only for as long as you have an active account or as needed to provide our services. If you delete your account, we will delete or anonymise your personal information.
8. Security
We use technical and organisational measures to protect your data, including encrypted storage, secure authentication, access controls, and regular monitoring for potential vulnerabilities. However, no system is completely secure, and you use the App at your own risk.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you within the App or by email where appropriate. The "Last updated" date at the top of this page indicates when this Policy was last revised.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email: hello@afoxcamguide.com